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How to Place An Order? 

Step 1: To place an order, simply find the products that you are interested or the search feature on top left of every page. When you find your items that you want to purchase, simply click "Choose" then "Add to cart".

 

Step 2: Click on the "Checkout" at the right bottom. The next screen will allow you to update quantities from your cart. To complete order, click "Checkout" again on right bottom. To continue shopping, repeat the above steps to find another items. If you have an account, enter the login information to "check out", otherwise fill in the necessary details to complete the orders.


 

Step 3: Create New account on www.prowell.com.my


We recommend you to print out purchase confirmation page for your records. We appreciate your order and hopy you enjoy shopping with us. 

Should you have any inquiries, please contact us at +6019-988 8040 or email us at leptinmy@live.com


Terms & Conditions

Leptin.my only accepts payment in Ringgit Malaysia for all products purchased.Purchases will be subjected to delivery charges as stated in the schedule of delivery rates.We take no responsibility for damage caused by using our products if being used other than recommended as stated in manuals. Responsibility will not be accepted occasioned by errors or by delay beyond our control.
 
Refund & Return Policy
All our products, once sold, are non-returnable and non-refundable. Return and exchange will only be allowed for items with manufacturer's defects. All returns must notify us within 3 days of receipt of your order and be sent back to us within 7 days of receipt of your order. All returns must be accompanied by the original packaging with all the merchandise tags attached and in the re-sellable condition.
Returns may subject to re-stocking fee of 20%. No refund will be issued without a Return acknowledgement Notice. Delivery or shipping charges are not refundable. Prowell.com.my  reserves the right to refuse a return or exchange of any item that does not meet the above requirements.
 
Privacy Policy
Prowell .com.my respects the privacy of individuals with regard to personal data and is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience. This privacy policy is formulated in accordance with the Personal Date Protection Act 2010 ("Act"), which describes how your information is collected and used and your choices with respect to your Personal Date. 
Personal data that you provide to us on our website which is to complete the transactions with you, manage and verify your membership of our customer loyalty scheme where applicable.
We may not disclose your Personal Data to any third party. We will treat your Personal Data as confidential, in accordance with this Privacy Policy and withh all applicable Data Protection legislation and will process such Personal Data only for the purposes and within the terms set out herein.
We reserve the right to amend this Privacy Policy from time to time without prior notice. We advice that you check this Privacy Policy on a regular basis.
 
Shipping & Delivery
Due to the overwhelming order of Leptin products from many customer around the whole Malaysia, our company decide to co-operate with Malaysia famous shipping company- City-Link as to improve our delivery service and the accurate of time to receive the parcel. We will always offer a good quality product, good offer, good service and fast delivery to everyone who order from us. 
 
Thanks again for your great support all this while!
 

 

Our Courier Services Partner

Within Peninsular Malaysia and East Malaysia:

    

 

International:



 

Payment can be made as below method:

1) Payment by Credit Card(through ipay88 online payment gateway). 



Note: iPay88 Internet Payment Solution is a service by Mobile88.com Sdn Bhd(Reg No: 521817-M). 

* Accept all types of credit card(Visa and Master Card only).

* Secured payment and fast approval.

* No extra charges.

* For order from Singapore, will charge the amount of Ringgit Malaysia(RM) only on your credit card and your merchant bank will automatic convert to SG Dollar itself. 

 

2) Direct bank in or Online Transfer to:



Bank : Maybank Berhad

A/C No. : 5141 3213 9235

Account Holder: Prowell Marketing Enterprise

3) Payment by Paypal.

* Accept all types of credit card(Visa and Master Card only).

* Secured payment and fast approval.

* No extra charges.

Our Paypal Account Name: daniel@prowell.com.my

4) By T/T: (For International)

Bank Name: MALAYAN BANKING BERHAD

Branch: TAMAN MIDAH BRANCH

Maybank Swift Code: MBBEMYKL

Address:
MALAYAN BANKING BERHAD TAMAN MIDAH BRANCH
102-6, JALAN MIDAH 1,
TAMAN MIDAH,
CHERAS, 56000 KUALA LUMPUR,
MALAYSIA.

Country: Malaysia

City: Kuala Lumpur

Beneficial Account Holder Name: Prowell Marketing Enterprise

Beneficial Account: 5141 3213 9235

*Please send us the receipt (by email) after you have T/T to us. 

 

For any inquiry, please email to leptinmy@live.com 

or contact us +6019-988 8040 

 

Thank you.